578 Privacy Policy — Our Commitment to Protecting Your Data

This privacy policy ("Policy") applies to the 578 online betting and casino platform (578.onl) and its associated mobile applications, services, and tools. References to "we", "our", or "578" in this policy refer to the organization operating this platform.

The core purpose of 578's privacy policy is to clearly inform you how your personal data is collected, how it is used, how long it is retained, and what rights you have over it. We believe transparency is the foundation of trust.

By using the 578 platform, you agree to this privacy policy. If you disagree with any part of this policy, please stop using the platform and contact our support team.

This privacy policy is part of our Terms & Conditions Acts as a complement. Both documents together govern the relationship between 578 and its users.

578 collects two types of information from you — (1) information you voluntarily provide, and (2) information automatically collected through your use of the platform.

578 uses your data only for legitimate and necessary purposes. The main reasons we use your data are outlined below:

• Account management: Your data is used to create, verify, and manage your account.
• Payment Processing: Financial information is required to process deposits and send withdrawals.
• Customer service: Your data is used to resolve issues and respond to your questions.
• Security Assurance: Data is analyzed to detect and prevent fraud, money laundering, and other illegal activities.
• Meeting legal obligations: Relevant data is used to comply with regulatory authority requirements.
• Service Improvement: Your usage patterns are analyzed to continuously improve the platform.
• Bonuses & Promotions: Your data is used to send you relevant offers tailored to your preferences.
• Responsible Betting: Data is monitored to detect unusual betting patterns and provide timely assistance.

578 never sells your personal data. However, certain information may be shared in the following limited and lawful circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
• Technology Partners: Technology providers engaged to operate the platform receive limited data under strict confidentiality agreements.
• Legal authorities: Providing data in response to a court order or a lawful request from a regulatory authority is a legal obligation we are required to fulfill.
• Anti-fraud organizations: Minimal data may be exchanged with industry-recognized organizations for fraud prevention purposes.

578 uses industry-leading technology and processes to protect your personal data. The core components of our security infrastructure are:

• 256-bit SSL/TLS Encryption: All data exchanges on the website and app take place over encrypted connections.
• AES-256 Data Storage: Sensitive data stored in our database is protected with industry-leading encryption standards.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your login.
• Real-Time Fraud Monitoring: Suspicious logins or transactions are automatically flagged, triggering alerts and protective measures.
• Regular Security Audits: Third-party experts regularly audit our systems for security vulnerabilities.
• Restricted Access: Only authorized personnel can access data, and only to the extent necessary.

578 uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.

• Essential cookies: These cookies are essential for maintaining your login session and ensuring site security. They cannot be disabled.
• Functional cookies: These cookies remember your preferred language, theme, and settings.
• Analytics Cookies: Anonymous statistics are collected to understand which parts of the platform are used most.
• Marketing Cookies: Your data is used to show you relevant ads and offers based on your preferences. You can opt out of this at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

As a 578 user, you have several important rights regarding your personal data:

578 does not retain any data longer than necessary. Different retention periods apply to different types of information:

• Account information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
• KYC documents: Retained for up to 5 years following verification.
• Customer support communications: Retained for up to 2 years after the issue is resolved.
• Analytics Data: Anonymous statistics are retained for a maximum of 2 years.

Certain data may be retained beyond the periods above due to legal obligations or ongoing investigations. Once no longer required, all data is securely deleted.

The 578 platform is intended exclusively for users aged 18 and above. We do not knowingly collect or store any data from minors.

If we are notified that data has been collected from a minor, we will immediately delete that data and close the associated account. Parents or guardians can report such incidents to our support team.

If you have any questions, comments, or complaints about this privacy policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the website
• Response Time: Initial response within 72 hours, full resolution within 30 business days

If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority. We take all legitimate complaints seriously.